Frequently Asked Questions

How can I order Wholesale for my store?

Please contact us at info@rainandrose.com or call 213-748-7147. We’re happy to assist. You can also visit our wholesale page for more info

I’m not seeing a style I saw/ordered previously, how can I find it?

We might just have it in stock! We keep our newest styles on our website so you can see our hottest styles at any time - However some styles are boutique exclusive so always feel free to contact us and we can point you in the right direction!

How do I find my size?

Please visit our sizing page for more details. If you have questions on a specific style please send an email to info@rainandrose.com and we will get back to you asap!

How do I know my order has been approved?

When we receive an order request we check to make sure we have all the necessary information before processing it. Processing time could take from 1 to 3 days depending on the order and the time at which it is placed. If it’s been over 4 days and you haven’t heard from us please reach out!

Can I check the status of an order?

Wondering where your order is? To get updates on the status of your order please contact us and we will happily assist in communicating your order status!

How long does shipping take?

We ship with UPS so please expect your order to arrive within 3-5 business days after it’s been shipped. Processing time prior to shipping is estimated at 1-3 days. Once your order ships you will receive an email with tracking information. The next step is unboxing your new goodies 😎